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Wstecz Mercury - self-service kiosk simulator

The aim of the innovation is to create an online platform providing access to simulators of self-service devices that operate in public spaces (e.g. ATMs, parking meters, ticketing machines, self-service cash registers) in order to make it easier for seni
Zdjęcie Mercury - self-service kiosk simulator

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About innovation

The nature of innovation
Model organizacyjny
The problem that innovation answers
Digital exclusion of seniors;difficulties of seniors in using new technologies.
How does innovation work?
The comprehensive platform provides access to self-service device simulators and almost identical interfaces to the actual devices. This gives seniors the opportunity to learn their ins and outs and try out all the options. In this way, they learn how to use them, get rid of the fears associated with it and become accustomed to modern technology.
Who is the innovation for?
Seniors;digitally excluded people;people with difficulties in using self-service devices.
Who can implement the innovation?
Seniors;their carers;institutions implementing educational activities for older people.
Products resulting from testing
Final model of the innovation together with the source code of the platform;website with practice interfaces for banks, public institutions, etc.
Results achieved as a result of testing
The simulators gave seniors the opportunity to learn how to use self-service devices, to become familiar with them, to reduce their fear of interacting with them. Knowing how to operate the most common interfaces (e.g. ATMs, parking meters or self-service cash registers) significantly contributed to improving the quality of life of older people, who got rid of the fear of having to operate unfamiliar devices.
Website
www.sep-meritum.pl

How to implement an innovation?

Who is necessary to implement innovations?

  • Projektant lub zespół projektowy – odpowiedzialni za opracowanie i zaprojektowanie innowacji;

  • inżynier lub zespół techniczny – odpowiedzialni za wdrożenie techniczne i funkcjonowanie innowacji;

  • menadżer projektu – koordynujący działania i zarządzający przebiegiem innowacji;

  • partnerzy i instytucje wspierające – np. podmioty posiadające kioski samoobsługowe.

What is necessary to implement innovations?

  • Platforma internetowa – zapewniająca dostęp do symulatorów urządzeń samoobsługowych;

  • domena;

  • serwer;

  • symulatory urządzeń samoobsługowych;

  • komputery, tablety i smartfony – umożliwiające dostęp do platformy internetowej i symulatorów.

Who is behind it?

Name and surname or name of the innovator(s)
Stowarzyszenie Edukacji Pozaformalnej „Meritum”
City where the innovator(s) reside or have their registered office
Kraków
An institution supporting the development of innovation
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Inkubator Włączenia Społecznego [2019-2023]
Contact for innovation

Tel.: 884 990 478;

E-mail: biuro@sep-meritum.pl;

Strona: www.sep-meritum.pl;

Adres korespondencyjny: św. Filipa 23/3, 31-150 Kraków.

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