Shopping without Barriers
A store buzzer that rings when a person who needs assistance enters the store
Categories
Who is behind it?
Innovator type
Podmiot prawny
Name and surname or name of the innovator(s)
Gmina Kęty – GOPS w Kętach
City where the innovator(s) reside or have their registered office
Gmina Kęty
An institution supporting the development of innovation
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Małopolski Inkubator Innowacji Społecznych [2016-2019]
Contact for innovation
GOPS w Kętach:
Telefon: 33 845 28 70;
E-mail: poczta@gops.kety.pl;
Adres korespondencyjny: ul. Żwirki i Wigury 8, 32-650 Kęty.
About innovation
The nature of innovation
Usługa
The problem that innovation answers
People with disabilities require assistance when shopping in self-service stores, however there are no shopping assistants to help such people
How does innovation work?
“Shopping without Barriers” is a new system to increase the self-reliance of people with disabilities when shopping in self-service stores. Under this project, special buzzers will be installed in self-service stores and people with disabilities entering such stores could use them to indicate their wish to be assisted while shopping. The assistant would lead such person to a specific product, read aloud its contents, check its weight, expiry date or help to get the product off the shelf. The innovation also provides for the training of the store staff on how to support people with disabilities.
The innovation may be implemented without generating huge costs and it does not require additional laws. However, its benefits are enormous. The proposed innovation increases the quality of life and the daily functioning of people with disabilities and it makes them significantly less dependent on their caregivers. In addition, it is an opportunity for the stores to attract a new group of customers.
Who is the innovation for?
– People with disabilities,
– Seniors.
Who can implement the innovation?
Self–service stores;
–Public institutions interested in implementing this program (municipalities, social welfare centers or other institutions having policies supporting seniors and people with disabilities).
Products resulting from testing
The buzzer system;
– 3 recommendations on how to implement the solution;
– Staff training plan.
Results achieved as a result of testing
The model of a system called “Shopping without Barriers” was developed. 8 people tested it for six months in three stores of the retail chain ‘Lewiatan’. Participants were very pleased, but also surprised by how much influence they had on the final model of the tested innovation. The opportunity to develop a prototype buzzer, fully meeting their expectations, made them more aware of their needs.
Has the innovation been selected for dissemination?
Tak
How to implement an innovation?
Who is necessary to implement innovations?
An owner/ manager of a self-service store
What is necessary to implement innovations?
Installation of the buzzer system;
– Training of the staff.