Remote Assistant

Podmiot prawny

Chrześcijańskie Stowarzyszenie Osób Niepełnosprawnych, Ich Rodzin i Przyjaciół OGNISKO

Kraków, Wrocław, inne miejscowości, do których udawali się uczestnicy testu, w tym obszary zagraniczne

Małopolski Inkubator Innowacji Społecznych [2016-2019]

Produkt

It may be difficult and dangerous for visually impaired people to move around on their own in urban areas, especially if they have to go to a new, unfamiliar location. Many visually impaired people can get education or find a job with the aid of personal assistants for people with disabilities. However, it is not possible to provide around-the-clock assistance for visually impaired people to help them in all aspects of daily living. Active, visually impaired people rely most often on the support of relatives and friends which is very burdensome and leads to both planning difficulties (the relatives' activities are dictated by the needs of the person with a disability) and frustration. The urban infrastructure and public transportation are not entirely adapted to the needs of visually impaired people.

‘Remote Assistant’ is a mobile app to provide remote support to visually impaired people. It combines a video chat (using the phone's camera) and "live" navigation. The support is provided in real time. The application is designed to support dependants and their caregivers in carrying out activities of daily living. Due to individual mobility difficulties of visually impaired people, we proposed using the wristband for runners. The app includes also a calendar with appointments and a website for the exchange of information between users, both blind people and their assistants. This allows the user to report the need for assistance in advance and to receive it at a specific time of the day. It also makes it possible to report an emergency, an unforeseen situation to which one of the assistants will respond. ‘Remote Assistant’ offers support in three areas: – CityTime – support in navigating the city and dealing with associated problems; – HomeTime – support in various activities carried out at home; – SpecialTime – support specific to the person, e.g. it may be related to their interests.

Visually impaired people.

Institutions, NGOs and entities supporting blind and visually impaired people.

– The app ‘Remote Assistant’ – Oral instructions on how to use the app

The mobile app ‘Remote Assistant” has been developed. 6 people tested the innovation. The app users were given the opportunity to use and test in practice the remote support provided by one of the available assistants.

Zdecydowanie pozytywna

Zdecydowanie pozytywna

Tak

People willing to be assistants

A smartphone with a working video camera and navigation